Do you ship internationally?
Yes, we ship world-wide.
What materials are used for the body jewelry?
All our pieces are made with different materials, all materials are listed under each product.
What is your return policy?
We do not accept any returns on our items, all sales are final. If you receive a faulty item which was either damaged or broken please email us at email@example.com immediately after receiving the item. If this does occur we advice you to leave the item unopened.
What if I never received my package?
All jewelries except custom jewelries are processed and shipped out within 2-3 business days. If you do not receive your items between 5-10 business days please contact your shipment carrier to file a claim.
What are your customer service hours?
Our customer service hours are from Monday - Friday 9 AM - 4 PM EST.
Do you offer wholesale?
No we do not offer wholesale and won't be offering it any time soon.
What if I want to make a custom order?
We do accept custom orders. Also if you would like to adjust the length or size on any of our jewelry pieces, please email us at firstname.lastname@example.org with your order number and your desired length or size directly after your purchase.
How do I clean my SJ Jewelry Co pieces?
Click here Care Instructions to get our care tips to keep your SJ Jewelry looking shiny and brand new each wear.
Do you have AfterPay?
Yes, Afterpay is now available on our website. Select Afterpay at checkout.